For the health and safety of our patients, the Smith Orthodontics staff, all families, and the community, I have decided to temporarily suspend orthodontic services at our office after close of business on Thursday, March 19, 2020 for two weeks. I will continue to monitor the situation and update you as it evolves.
I understand the inconvenience this will create for our patients and their families and how disappointing this will be for those who were scheduled to have their braces removed. This has been an extremely difficult decision.
By suspending all orthodontic services we will not only keep our staff and patients safe, but also stop consuming PPE (personal protective equipment) and sanitization supplies that are already running in potentially critically short supply at hospitals across the nation.
Please watch our Facebook page for updates. I am committed to the health and safety of my patients, my team, and my community. Please stay home, stay healthy, and look out for one another, especially our elderly neighbors. Together, we will “flatten the curve.”
We will be contacting those of you who have appointments during this time to reschedule. If you have an orthodontic emergency, please call (304) 865-0000. We will be answering phones and checking messages periodically throughout the day.